What entrepreneurs can learn from Fiji about digitalization

Digitalization that actually works

LH

Lena Herrmann

09/17/2026 (last modified: 10/08/2026)

On a small peninsula near Nadi there is no supermarket, no road, no restaurant within walking distance. If you need something that isn’t available at the hotel, you have to take a boat back to the mainland.

What there was, though: Internet. On the boat, in the hotel, practically everywhere.

This observation was the starting point for our latest video “Fiji has internet where there are no roads" – and for this article. Because there’s more behind it than a travel anecdote. There’s a question every company should ask itself: What does digital independence actually mean, and have we really achieved it?

Fiji vs. Germany: What the numbers show

The first impression isn’t entirely misleading. According to the Fiji Bureau of Statistics, around 89 percent of the population have access to the Internet, with a remarkably small gap between urban (92 percent) and rural (87 percent).

By comparison: in Germany mobile reception is still severely limited across around 14 percent of the area, according to the Bundesnetzagentur, often only with the outdated 2G standard. Those affected are mainly rural regions – exactly the urban-rural divide that hardly exists in Fiji.

The reason has a name: Leapfrogging. Countries without an established fixed-line or copper infrastructure never had to replace old systems. They jumped straight into mobile, decentralized solutions and thereby skipped whole generations of technology.

Germany often structurally struggles with the opposite: established systems, historically driven processes, legacy burdens that slow down new solutions. And this affects not only mobile networks but equally internal processes within companies.

The real insight: digitalization shows itself in what you don’t have to do

So the network was there. We hardly used it, intentionally offline for three days. Almost no emails, almost no calls, hardly any phone use.

The result: nothing fell behind.

Not because we’re especially disciplined at switching off. But because the company’s processes continued running in the background without anyone having to intervene constantly. That’s exactly the difference between two kinds of digitalization:

  • Digitalization as a show: Tools are in place, meetings are digital, but without that one person who has everything in their head, operations come to a halt.

  • Digitalization that sustains: Knowledge is documented instead of locked in people’s heads, workflows are automated rather than triggered manually, teams are able to act even when leaders are unreachable.

The most honest test of your company’s level of digitalization is therefore a simple question: Could your company run for three days without you, without anyone noticing?

What automation has to do with freedom

There’s a second observation from Fiji that at first glance has nothing to do with digitalization, but is precisely part of it.

The hotel staff were noticeably relaxed all day long, even at the late 10 pm check-in. No rush, real Bula friendliness. Probably no coincidence: where processes are lean and clear, people have the space to focus on the moment instead of the system.

For companies, this means: automation creates capacity, no question. The actual business decision is about what this capacity is used for:

  1. For even more control, even more tools, even more oversight

  2. For real connection, for freedom within the team, for better customer experiences

Only the second option makes automation a real competitive advantage rather than just a cost saving.

Conclusion: Two lessons from Fiji for your company

Fiji exemplifies what good digital infrastructure looks like: not merely the absence of legacy systems, but the deliberate construction without unnecessary baggage. For German companies, that translates to:

  • Digital independence is achieved through documented processes and effective automation, not through constant availability.

  • Freed-up capacity is only valuable if it is invested in people, not just in additional systems.

The full video with all the impressions from Fiji is available on our YouTube channel.

#Digitalization in companies#Automation Processes#digital independence#Remote Work entrepreneurs#Leapfrogging#company culture